Saturday 14 September 2013

ISSUE 6: NUMBERS MEAN NOTHING – NETWORKING MAKES MEMBERS STICK




It’s official: personal invitation brings lurkers out of the closet!

My last post, ‘Heroes or hoverers’ (06 September), produced over 20 comments from hitherto silent lurkers. Why did they declare their presence? In most cases, because of personal invitation via email or Facebook. 

It’s a tried and tested model of public relations success: there’s nothing like personal invitation for evoking interest and engagement in a potential respondent.  It works every time, especially on social media, explains MELISSA GALT, Australian born motivational speaker and designer, at


And the next step? Once members are engaged, we need to encourage their activity. How do we create ‘sticky' members – those who keep coming back? See


Among other things, the socialmediaaexaminer site foregrounds the importance of strong leadership. This is as vital to a virtual community as it is to a ‘real’ community. 

More about 'sticky' members Thank you to the many commenters on my own blog who have highlighted other essential producers of ‘stickiness’. As you’ve  said, social media users will come back to a site if it offers them the chance to:


  *   communicate creatively (25 Aug post-Rox) 
  *   engage (06 Sep post – http://vzrethinks.wordpress.com; 31 Aug post - http://academondownunder.wordpress.com/)   *    listen (ozmediaphiledotcom)   
   connect  (22 Aug post-Sally Morgan)  
   collaborate with others with niche interests (25 Aug post –Donny; 02 Sep post-Naomi)  
  *    talk the same ‘language’ (25 Aug post-Aiza)   
  *    be acknowledged (23 Aug post)

What makes YOU return to the same social media site again and again?

Please comment–name the site, and your reason for being sticky!